WHY US

Built for hospitality, not generic support

Most chatbots are trained on the internet. pumba.ai is trained on your property — your rooms, your policies, your restaurants and spa hours.

68%

Save time & money

Cut repetitive front-desk calls dramatically, freeing staff for the guests who need them most — most properties recover the cost within the first month.

4.9/5

Happier guests

Instant answers, day or night, in the guest's own language — a better first impression before they even arrive, and fewer frustrated calls at 2am.

48 hrs

Trained on your data

Answers come from your own policies and systems, not the open internet — accurate to your property from day one, reviewed by your team before launch.

0 dead ends

A human safety net

Nothing gets stuck. Anything outside its depth reaches the right person on your team immediately, with full context attached.

What it means for a 60-room hotel

Real front-desk workload from properties running pumba.ai today.

~120 hrs

Front-desk time freed up per month

$2–4k

Typical monthly staff-cost savings

+0.3

Average review-score lift within 90 days

Generic chatbot vs. pumba.ai

Generic chatbot

✕ Answers from the open web, not your property

✕ Confidently wrong on hotel-specific questions

✕ Dead ends when it doesn't know

✕ Weeks of developer setup

pumba.ai

✓ Trained on your own documents and PMS

✓ Accurate to your rooms, rates and policies

✓ Escalates to the right department automatically

✓ Live in 48 hours, no developers needed

✓ No long-term contract

Month-to-month, cancel anytime.

✓ Free pilot period

See real results before you commit.

✓ We do the setup

Live in 48 hours, zero IT lift on your side.

See the difference on your own property

Bring your real guest questions to a 20-minute demo — no commitment required.

Book a demo